About Us

Strategic Goals and Values

Travelance is an insurance distributor dedicated to providing superior service and products to our clients. Our clients include policyholders, brokers, travel agents, and agencies.

The following is our commitment to our clients:

To Deliver an Exceptional Client Experience

    • Provide knowledgeable and professional service to our clients
    • Utilize technology to provide timely and accurate insurance information
    • Listen to and consider our clients’ needs to provide a positive and constructive experience
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products

To Offer Valuable Products

    • Provide the peace of mind that comes from knowing help is only a phone call away
    • Continue to develop affordable products with competitive benefits informed by feedback from our clients
    • Deliver the strength, security, and stability of an established underwriter
    • Maintain a simple claims process

To Communicate Professionally and Ethically

    • Operate with honesty and integrity
    • Provide well-researched information to our clients in our communications
    • Educate our clients and the public about the value of insurance
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leadership

To be Industry Leaders

    • Promote the need for insurance
    • Conduct continual research in our industry
    • Work with other industry leaders to help develop effective insurance practices

To be Mindful of our Impact on the Environment

    • Offer paperless solutions through technology in a typically paper driven industry
    • Reduce our waste by reusing what we can and recycling what we cannot
    • Offer our team and clients tools to conduct business in an environmentally responsible manner
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